
DEXTER'S BACK OFFICE
Dexter's Back Office
Dexter's central management system for staff, training, HR, compliance, catering, loyalty, orders and day-to-day business operations.
Secure Staff Login
Secure staff access only. Your authenticated Dexter's role controls what you can see.
Set your new password
Choose a new password for your Dexter's Back Office account.
Temporary password created
Give this to the staff member securely. It is shown once and is not stored in the Staff File.
Staff signature
Sign in the box below, then save the signature to this staff form.
Customer signature
Sign in the box below, then save the signature to this customer form.
Dexter's Dashboard
People
Tasks
Alerts
Operations
Live connections
Alert Centre
Business timeline
Telephone Calls
Build a catering enquiry in-app, then staff can approve, amend or reject it before payment.
New catering request
Work through the sections below. You can reopen any step before sending the request.
1Event details
Catering collection times must be booked at least 48 hours in advance.
2Choose buffet
Choose a package to preview the buffet.
3Choose items & quantities
Choose a package first.
4Allergen information
All Dexter's catering food is prepared in the same kitchen. Cross-contact with other allergens is possible.
5Dips & paid extras
Add any Dexter's sauces you want.
Add extra buffet items if required.
6Allergy & dietary declaration
Select anything relevant. Dexter's staff must review any allergy information before approving the catering request.
7Review & send
Final price is confirmed by Dexter's before payment.
Dexter's Buffet Menu
One hot roll per person. Choose a mix of Square Sausage, Bacon, Links x2, Potato Scone x2, Fried Egg or Scrambled Egg. Brown and tomato sauce supplied.
Mixed Dexter's cold rolls and wraps, cut for sharing. Fillings can include Ham Salad, Turkey Salad, Chopped Pork & Ham, Cheese & Ham, Cheese & Tomato, Cheese & Onion, Chicken Tikka and Tandoori Chicken.
Mixed sandwiches & wraps, mini sausage rolls, mini pizza slices, Dexter's Chicken Tenders, vegetable pakora/samosas, mini spring rolls, cocktail sausages, Walkers Ready Salted Crisps and Dexter's dips.
Dexter's Street Sub pieces, pizza slices, Chicken Tenders, Garlic Bread, Onion Rings, mini sausage rolls, pakora/samosas and dips. Sub choices can include Chicken Mayo Melt, Southern Fried Chicken, Chicken Tikka, Pepperoni & Cheese, Philly Steak and Chicken & Bacon.
Choose two mains from Chicken Breast Curry, Chicken Szechuan, Black Bean Chicken, Garlic Chicken, Sweet & Sour Chicken or Salt & Chilli Chicken. Served with Boiled Rice, Chips, mini spring rolls and Prawn Crackers.
Mini quiche · sausage rolls · cocktail sausages · mini pizzas · vegetable pakora/samosas · mini spring rolls · chicken strips · fruit platter · cakes/traybakes · Walkers Ready Salted Crisps · salad/coleslaw · dips.
Set buffet prices are designed for 10+ people. Buffet-only items do not get added to Dexter's normal takeaway menu. Allergy and dietary requirements must be confirmed before staff approval.
Staff approval queue
Central Dexter's view of HR, Health & Safety, Food Safety, policies, review dates and evidence.
Document library
Compliance alerts
Staff document register
Master Compliance Library
Compliance Calendar
Recruitment & Onboarding
Use job-related criteria only. Right-to-work checks must be applied consistently. Scoring is advisory and requires a manager decision. Do not ask prohibited pre-employment health questions. Candidate information must only be kept as long as needed under the recruitment privacy/retention policy.
Candidate pipeline
Applicant / candidate record
1Screening & scoring
75%+ Recommend hire · 60–74% Manager review · below 60% Do not recommend. Final decision remains human.
2Interview
Dexter's recruitment record stores notes/transcript only. Do not store interview audio.
3References & Right to Work
4Offer, candidate portal & documents
Recruitment portal connection
The public application form now writes directly to the secure Recruitment database. New applications appear in this Back Office. Candidate portals use individual expiring tokens, and candidate documents/signatures are stored against the same recruitment record.
1-to-1s, probation reviews, performance reviews and agreed actions saved against staff records.
Review history
Review form
Staff can see published shifts and clock in or out in the Staff App. Managers can create, publish and review shifts here.
My Shifts
Manager shift form
Drag & Drop Weekly Rota
Drag a shift card to another day to change its date. Times and staff stay attached to the shift.
Rota & time records
Live lateness & missed clock-outs
Weekly timesheets
Uses the live clock-in and clock-out records for the selected dates. Managers can review every shift before sign-off.
Assign actions, add deadlines, priorities, tags and resolution notes.
Open tasks & handovers
Task / handover form
Staff self-service requests with manager approval, contract-based holiday entitlement and audit history.
Manager approvals
Pending Staff App holiday and leave requests waiting for a decision.
Holiday entitlement & balance
Manager/Super User only. Every adjustment is logged.
Holiday ledger
Who's off this week
Approved holiday and recorded absences for the selected week.
Holiday / leave request
Availability
Shift swap requests
Rota changes, training, policies, tasks, payroll approvals and manager announcements in one place.
My inbox
New announcement
Recurring Dexter's food-safety, cleaning and opening/closing records with corrective actions and manager review.
Today's checklist
Records & missed actions
Live Food Safety connection
Read-only view of the existing Food Safety records.
Publish policy versions, collect staff acknowledgements and build reusable Dexter's forms.
Policy centre
Staff acknowledgement
Custom Form Builder
Back-office management view for Dexter's existing collection ordering and KDS. This does not create another tracking system.
Live order & KDS feed
Read-only. Includes live collection, Sunday Roast, table-service and existing Dexter's order/KDS records.
Joined-up customer records. Loyalty-app sign-ups are pulled from the live Dexter's customer database, while Back Office-only notes, complaints, forms and audit history stay attached to the same customer card.
Live Loyalty customers
New loyalty-app sign-ups, customer details, points, stamps and recorded consent are synced into these customer cards.
Sign customer up to Dexter's app
Create the customer's live Loyalty account, then give them the app link and login details.
Customer manager alerts
Customers
Choose a customer card to open the full record, forms and history.
Customer record
Customer
This section reads and updates the menu used by apps.dextersspot.co.uk.
Apply live menu change
Live availability
Use the live menu list below to mark items in or out of stock.
Live menu update status
Live Loyalty App menu
Create personalised offers in the same live service used by apps.dextersspot.co.uk. Enter the customer's email or 6-digit loyalty code below.
Customer signals
Recommended deals
Live issued deals
Creating a deal makes it available to that customer in the Loyalty App until its expiry date.
Customer Marketing
Current campaign content
Email preview
Recipients & groups
Recipient privacy: group campaigns must be delivered as individual messages (or equivalent hidden-recipient delivery). Customers must never be able to see the names or email addresses of anyone else in the group.
GDPR / marketing safeguards
- Opt-in is optional and is not required for loyalty rewards.
- No consent record = excluded from marketing sends.
- Opted-out customers remain excluded.
- Marketing messages are kept separate from service/order/security messages.
- Customers can change their choice in Loyalty App → Account → Marketing Preferences.
Challenge rules and revealed rewards below are linked to the live Loyalty App service.
Customer challenge progress
Progress is calculated from collected customer orders. Cancelled, rejected, uncollected and system/test orders are ignored.
Earned scratch card
A scratch card unlocks only after a challenge is completed. One earned card can be revealed once.
Staff reward approval
Staff challenge controls
Manager changes apply to Loyalty App customers immediately.
Secure staff records shared with Dexter's Staff App. Access hierarchy: Super User → Manager → Team Leader → Staff. Only Super User has unrestricted access.
People
Super User — full systemManager — management + operationsTeam Leader — shift supervisionStaff — essential day-to-day access
Staff manager alerts
Staff
Choose a staff card to open the full record, forms and history.
Staff record
Save contract details to calculate entitlement.
Create a secure login for this staff member, then they can use:
https://backoffice.dextersspot.co.uk/staff/
Their first login uses the temporary password shown here and requires them to choose a new password.
Choose a Dexter's HR / H&S template, complete it, and save it into this staff file. Saved documents can be edited later.
Onboarding, opening/closing, food safety, equipment authorisation and custom staff checklists.
Staff complete required Dexter's training modules with knowledge checks. Progress and completion records are securely available to authorised managers and in the Staff App.
Staff member
Staff progress
Manager view
Refresher & certification
Equipment register, checks, faults, service dates and corrective actions.
Equipment register
Equipment / fault form
Workflow: weekly payroll is prepared from recorded shift times → Manager checks and approves → Super User verifies → payroll becomes Ready to Send. This does not submit payroll to HMRC or a payroll provider.
Staff pay settings
Build weekly payroll
Current payroll preview
Weekly payroll runs
Payroll audit trail
Weekly payroll from recorded clock-in/out times. Manager approval is required first, then Super User verification. Verified payroll moves to the HMRC submission queue. HMRC submission is not connected. Do not use this queue as proof of filing.
Employer PAYE setup
Create weekly payroll
Completed Start Shift / End Shift records in Rota & Timekeeping.
Weekly payroll runs
Payroll review
HMRC submission queue
Verified runs appear here with the FPS information required for a future authorised RTI connection.
Payroll audit trail
Daily stock counts, low-stock alerts, out-of-stock control and wastage history.
Stock item
Wastage record
Stock register
Wastage history
Supplier directory, purchase orders, deliveries, invoices and price history.
Supplier
Purchase / delivery record
Purchase history
Daily sales, labour %, refunds/voids/discounts and end-of-day manager sign-off.
Daily sales record
Cash-up
Refund / void / discount
Sales & labour dashboard
Cash-up history
Dexter's own recipe, nutrition, allergen and food-label system.
Recipe details
Per-portion result
Ingredients
Use the actual pack label for branded foods; use a verified generic source such as UK CoFID where appropriate.
| Ingredient | Brand | Qty g/ml | kcal / 100g | Contains | May contain |
|---|
Saved recipes
Label preview
Date/time is generated automatically in UK format using Europe/London (GMT/BST).
Reference
This is Dexter's own system, not a copy of FSA software. The official FSA MenuCal and UK CoFID remain available for verification/reference.
One controlled source for recipe, allergen and costing references. Recipe and allergen entries are reference data until supplier and allergen verification is completed. Do not use them as verified allergen advice.
Recipe / menu item
Cost & margin
This test stores costing references here; it does not yet write into the separate live recipe-costing service.
Master records
What Dexter's needs to complete today: compliance, opening/closing, handover, outages and unresolved actions.
Today's compliance
Manager handover
Emergency & outage procedures
Operational status for Dexter's core apps and devices. Service status is manually recorded until automated health checks are connected.
Service status
Error log
Live device & printer health
Read-only status from existing printer/device records.
Owner daily summary
Local Planning Backup
Export or restore locally stored planning records. Secure database records are not included.
PASS-style at-a-glance management reporting from the current Back Office records.
People & HR
Operations
Finance & stock
Compliance & maintenance
Report generated
Former staff and inactive customer records remain searchable without appearing in active operational lists.
Archived staff
Archived customers
Search staff, customers, documents, incidents, tasks, payroll, equipment, policies, food-safety records and tags.
Security & Access Control
Users & roles
Only Super Users can change roles. Managers cannot create, reset, disable or promote a Super User. The final active Super User is protected at database level.
Permission matrix
High-level access rules. Database policies remain authoritative even if a button is accidentally visible.
Session & public-access safeguards
Security health
Database-backed
Enabled at database level
Random token + expiry + revocation field
Honeypot + hourly connection limit
Consent-gated
Not enabled by owner choice
Dexter’s POS activation
Create a one-use six-digit setup code for a new or rebuilt Dexter’s Windows till. Codes expire after 15 minutes.
Security events
Recent account creations, role changes and account-access changes.
If the system cannot verify the signed-in account, active status, role or required permission, protected Back Office areas should stay inaccessible.
Settings & White Label Admin
These values are stored centrally in the secure Back Office database so another company can replace Dexter's branding, email addresses, domains and enabled modules without editing code. Secret API keys are not stored on this page; only safe labels/references are shown.
Company identity
Main organisation details used across customer, staff, recruitment and back-office areas.
Branding
Names and logo used across the white-label apps. Change these to rebrand the platform for another company.
Domains & public links
Public addresses used for each part of the system. These can be changed per company.
Email identities
Sender/reply addresses shown across customer, recruitment, staff, accounts, marketing, order and system communications. Actual sending credentials remain in the secure email provider.
Recruitment settings
Controls the public jobs/application flow and appointment safeguards.
Marketing & consent
Controls promotional email eligibility and privacy safeguards.
Loyalty configuration
Core loyalty values that a white-label customer may want to change.
Legal & privacy contacts
Contact details and policy links shown to staff/candidates/customers.
Modules
Turn product areas on/off for each white-label company. Disabled modules can later be hidden from navigation and apps.
Integrations
Safe integration configuration only. API keys/passwords should stay in secure server secrets and never be pasted into this page.
Notifications & automation
Choose which automatic manager alerts the company wants enabled.
Save / export configuration
Save writes the configuration to the secure central database. Export downloads a non-secret JSON copy that can be used as a white-label setup template.
Super UserManagerTeam LeaderStaff
Only Super User can change white-label/company settings, roles or permissions.
Workflow Automation
Automatic back-office actions generated from company records.
System Tags
Tags can group and filter staff, customers, applicants, shifts, tasks, incidents, equipment and compliance records.